// Knowledge
Knowledge
Terms, common incidents and first steps for digital security issues.
Cyber situation
Current advisories from official sources on vulnerabilities, warnings and actively exploited security issues.
View cyber situationCyber calendar NRW
Public holidays, school holidays and practical IT-security planning windows for NRW — plus curated cyber events.
View cyber calendarCase Studies
How we detected, analysed in isolation and reported a real phishing attack impersonating a well-known brand.
Read case studyWhere SKOPION can help
Structured first assessment, discreet documentation and concrete next steps — no guarantees.
Hacked account support
- What we review
- Signs of takeover, affected accounts, hardening and recovery steps.
- What you should preserve
- Notification emails, suspicious logins, screenshots, timestamps.
- What we do not promise
- No guarantee of recovering a lost account.
Data leak suspicion
- What we review
- Whether and where credentials circulate, affected services, priorities.
- What you should preserve
- Affected email addresses, unusual activity, any indicators.
- What we do not promise
- No removal of already-leaked data from the internet.
Phishing & fraud
- What we review
- Authenticity of messages and websites, indicators, next steps.
- What you should preserve
- Original message incl. headers, links (do not click), screenshots.
- What we do not promise
- No guarantee of payment reversal.
Website security for businesses
- What we review
- Configuration, headers, encryption, form and login security, visible weaknesses.
- What you should preserve
- Access via secure channels, logs, change history.
- What we do not promise
- No assurance of complete attack resistance.
OSINT & digital trace review
- What we review
- Publicly available traces of an incident, structured assessment.
- What you should preserve
- Known accounts, domains, messages, timestamps.
- What we do not promise
- Only legal, publicly available sources — no illegal methods.
Crypto trace review
- What we review
- Transaction paths, addresses, publicly traceable movements.
- What you should preserve
- Wallet addresses, transaction hashes, communication with the other party.
- What we do not promise
- No guarantee of recovering funds.
Glossary
- Data leak
- Unauthorized exposure of data (e.g. credentials) online. Secure affected accounts first.
- Phishing
- Deception via email/SMS/website to steal credentials or payments.
- Smishing
- Phishing via SMS or messenger, often posing as parcel, bank or authority.
- Account Takeover
- Takeover of an account by third parties. Fast action limits the damage.
- Credential Stuffing
- Automated testing of leaked passwords across many services.
- 2FA / MFA
- A second factor in addition to the password — much stronger protection.
- Passkeys
- Phishing-resistant, passwordless sign-in bound to the device.
- Malware
- Malicious software (viruses, trojans, spyware) that compromises systems.
- Ransomware
- Malware that encrypts data and demands ransom. Backups are critical.
- Social Engineering
- Manipulating people rather than technology to gain access.
- OSINT
- Structured analysis of publicly available information.
- Digital trace review
- Tracing digital traces (accounts, domains, transactions) to assess an incident.
- Metadata
- Data accompanying files/messages (time, device, location) — often revealing.
- Hash
- A unique checksum of data for integrity verification and matching.
- IP address
- Network address of a device/service — a rough hint, not a definitive person.
- Domain / DNS
- A site name and the system that resolves it to addresses. Key for authenticity checks.
- SPF / DKIM / DMARC
- Email mechanisms against sender spoofing. Without them, spoofing is easier.
- HTTPS / TLS
- Encrypted connection between browser and server.
- HSTS
- Enforces HTTPS and prevents unencrypted connections.
- CSP
- Content-Security-Policy: contains malicious scripts in the browser.
- Wallet address
- Public account number of a cryptocurrency; transactions are public.
- Transaction hash
- Unique identifier of a blockchain transaction — the basis of any trace.
- Seed phrase
- Secret wallet recovery words. Never share them.
- Smart contract
- A program on a blockchain; flaws or fraud can endanger funds.
- Blockchain explorer
- Public tool to follow addresses and transactions.
- GDPR
- EU data protection law: handling of personal data and reporting duties.
- Data protection incident
- A breach of personal data protection, often with reporting duty.
- Evidence preservation
- Orderly securing of evidence (screenshots, logs, headers) before loss.
- Incident Response
- Structured handling after an incident: assess, contain, document.
- Risk Triage
- Initial prioritization: what happened, what is affected, what is urgent.
- Quishing
- Phishing via manipulated QR codes leading to fake websites.
- Vishing
- Fraud via phone call, often with time pressure or a cloned voice.
- Voice cloning
- AI imitation of a voice from a few seconds of audio.
- Deepfake
- AI-faked image, video or audio content.
- Sextortion
- Extortion with alleged intimate footage — usually a bluff with no real material.
- SIM swapping
- Takeover of your phone number to intercept SMS confirmation codes (2FA).
- NIS2
- EU cybersecurity directive with duties for many companies and supply chains.
- Infostealer
- Malware that reads credentials, cookies, session tokens and autofill data stored on an infected device and sends them to attackers. A common cause of account takeover.
- Stealer log
- The dataset an infostealer collects from one device, often bundled, traded or published. A hit means a device was compromised.
- Credential leak
- Usernames and passwords surfacing publicly or in trade from breaches or stealer logs. Secure affected accounts first: password, MFA, sessions.
- Account takeover
- Unauthorised access to an account using stolen credentials or session tokens — often despite a valid password, via stolen cookies.
- C2 / Command-and-Control
- A server that malware receives commands from and exfiltrates data to. Connections to known C2 addresses are a risk signal.
- IOC / Indicator of Compromise
- A technical marker (domain, IP, file hash, pattern) that points to a compromise and is used for detection.
- Ransomware leak site
- A publication site run by ransomware groups listing data of non-paying victims. Mentions are a serious exposure signal.
- Typosquatting / lookalike domain
- A deliberately similar domain (typo or confusable characters) used for phishing, fake shops or brand abuse.
Checklists
Hacked account — first steps
- Change the password from a clean device
- Enable or check 2FA
- Sign out active sessions everywhere
- Check recovery email/phone
- Inform bank/services
- Preserve evidence
Suspicious message — what to check
- Inspect the sender and domain closely
- Do not click links
- Watch for pressure and urgency
- Do not open attachments
- When in doubt, verify via an official channel
Data leak suspicion — what to document
- List affected emails/accounts
- Preserve unusual logins and emails
- Change passwords (no reuse)
- Record dates and times
Crypto fraud — what to preserve
- Wallet addresses and transaction hashes
- All communication
- Platform and website URLs
- Screenshots with timestamps
- Do not pay the other party
If you are unsure: document the incident and use the secured contact form.