// Case Studies

The 'advantage package' phone call: spotting the pressure tactic

An out-of-the-blue call offers an 'advantage package' or a cheaper tariff — but only if you agree right now. That time pressure is the scam. In a real case from our region it stayed a short call: nothing confirmed, no damage. Even so, such an incident should be reported — it helps stop the misuse of the phone number.

Updated: 2026-07-11

How the case was handled

1. 1Stay calm and confirm nothing on the phone — no 'yes' to leading questions.
2. 2Do not give any personal data, bank details or codes.
3. 3Note the time, the number and what was said.
4. 4Hang up and do not call back unknown numbers.
5. 5Report the incident to the telecom regulator and the consumer advice centre — even with no damage.

What to avoid

• Do not let 'today only' or 'last chance' pressure you.
• Do not confirm anything verbally — a 'yes' can be construed as a contract.
• Do not call displayed call-back numbers (possible premium-rate service).
• Do not ignore the incident — reporting is valuable precisely when there is no damage.

FAQ

Is it dangerous if I gave no data?

Then there is usually no damage. Reporting still makes sense — it helps stop the misused number.

How do I recognise the scam?

An unexpected call, a too-good offer and artificial time pressure ('only now', 'confirm immediately').

Where do I report such a call?

To the telecom regulator (number misuse) and the consumer advice centre. Note the time, number and content first.

Sources

• Bundesnetzagentur — number misuse
• Verbraucherzentrale